Ideally if your trip is running in the Canadian Rockies, you come by our office, meet our staff and pick up your food enroute.
However, our product can be shipped anywhere in Alberta.
Available inventory ships within 24 hours and we have several options for delivery
Overnight - UPS or Fed Ex Rate
Expedited (2-3 days) - UPS or Fed Ex Rate
Regular (4-7 days) - $14.95 via Canada Post for up to 10 items, $25.95 for up to 20 items, $31.90 for more than 20 items
Regular shipping is the flat rate via Canada Post per your order size. Please advise us at time of order if you require expedited delivery (UPS or Fed Ex) or if you prefer to pick up your product. if you pick up your order please enter coupon code "PICKUP" to avoid paying shipping charges. Please enter the code exactly as it is shown.
If you request overnight or expedited delivery that cost will be added to your invoice.
Our dehydrated meals are bulk stored and custom packed at time of order. Your food is not pre-packaged.
We ship from Canmore Alberta, one hour west of Calgary International Airport. The food is prepared in the same location that it is shipped from.
If you are travelling to another country and taking our food with you, import restrictions may limit what foods you can carry. Our label clearly outlines ingredients. Please check with the local agency responsible for food importation during your travels, particularly 'meat' products.
Pick up is available at our office from Monday to Saturday 8:30 am to 5:00pm unless alternative arrangements have been made in advance.
We have experience shipping foods that require refrigeration. Overnight service is the only option available for shipping foods that require cooling. Certain other charges may apply.
In keeping with our Alberta Restaurant permit we cannot ship outside of Alberta.
Cancellation and Return Policy
Please read our product descriptions carefully and be certain your order is accurately placed to minimize order disruption, rework and re-stocking fees.
We will consider your order firm from the time you place it. You are purchasing food that is not pre-packaged and we only start field packaging product when an order it is placed. Each order is a custom order and is handled with great care and attention to your requests.
In stock orders generally ship the same or next day. Once your order is shipped we are unable to process a credit or refund. Your dehydrated food will last for up to a year and you can also enjoy it at home for any meal.
If your order has not yet shipped, a 25% re-stocking charge will be applied to cancelled orders. Change orders will be charged a 25% restocking fee if your order has already been processed but not yet shipped.